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Comviva introduces Digital Service Delivery Platform for Banking Industry

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Comviva, the global leader in providing mobility solutions, today introduced the new generation Digital Services Delivery Platform (DSDP) for the banking industry. The platform empowers banks to offer diverse digital content services and create super apps to deliver the best possible experience for customers. The solution also allows banks to provide a hyper-personalized experience through customized price bundles, content, and service offerings.

Comviva’s DSDP Banking suite offers advanced digital capabilities for both banks and their customers. Customers can subscribe and discover hassle-free services across multiple genres such as entertainment, travel, food, education, fitness, etc. in just a few clicks. Banks can build, manage, optimize and deliver the subscription services through seamless integration with multiple partners using its Subscription Lifecycle Management capabilities on the same infrastructure. This significantly reduces operational costs and service procurement timelines while driving customer analytics and simplifying partner management. It further provides a robust and agile framework for continuous innovation and digital service delivery.

Speaking on the occasion, Manish Jain, Vice President, Digital Lifestyle Solutions at Comviva said, “In today’s hypercompetitive Banking Industry, the most complex challenges that banks face are in terms of customer engagement, retention, and churn. They are looking to provide rapid, innovative services in real-time to their customers and seek the support of digital technology partners to create new business opportunities and help them in their digital transformation journey. Comviva’s DSDP Banking suite is a comprehensive, scalable, API-driven platform. It is a complete multi-channel platform that enables Banks to offer a rich suite of digital services in an integrated and secured environment.” “Comviva’s DSDP is a next-gen platform for Banks to offer digital services and comes with a rich set of capabilities to explore and realize new opportunities arising out of digital without exposing them to risks of escalating costs. The platform has a robust roadmap to ensure that it remains ahead of market needs and business requirements,” further added Manish.

By deploying the DSDP Banking suite, Banks are able to manage all available subscription plans via a common interface. Also, banks will be able to launch these plans in real-time without experiencing network downtime. Banks can offer flexible discount plans, based on the subscriber’s usage patterns. The platform is flexible to configure various nodes as per the bank requirements. The platform also enables partner management capability that ensures smooth onboarding of different partners and manages their lifecycle, reconciliation, and settlement.

Its future-ready, microservices-based, cloud-ready multi-tenant architecture provides a common role-based interface for accessing different capabilities of the platform invariably making it a Capabilities as a Service (CaaS) Platform. The microservices are made available in the form of open APIs for consuming these platform capabilities. The architecture supports API security and multilevel API response along with a web-based reporting tool.


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