Disclaimer: We may earn a commission if you make any purchase by clicking our links. Please see our detailed guide here.

Follow us on:

Google News

Google Pixel and Pixel 2 Phones Having Microphone Issues Are Being Replaced

Aniruddha Paul
Aniruddha Paul
Writer, passionate in content development on latest technology updates. Loves to follow relevantly on social media, business, games, cultural references and all that symbolizes tech progressions. Philosophy, creation, life and freedom are his fondness.

Join the Opinion Leaders Network

Join the Techgenyz Opinion Leaders Network today and become part of a vibrant community of change-makers. Together, we can create a brighter future by shaping opinions, driving conversations, and transforming ideas into reality.

Last October saw, Google’s Pixel and Pixel 2 phones had a microphone issues, where it only worked in loudspeaker mode during calls. Now, Google has come up with ideal support, replacing with a new one and sometimes repairing the devices as well.

Orrin, the Community Manager at Pixel User Community, posted an update a few hours ago on the relevant thread in the forum. He acknowledged the issue and stated what the affected users should do as a resolution.

According to the post, the users with Pixel devices within warranty should contact Google 1:1 support ‘by going through the settings app,’ or ‘by clicking “contact us” in the upper right-hand corner of the Help Center.’ As for the ones with the devices out of warranty, they are requested to contact the authorized service partner. For all the affected Pixel 2 device owners, simply contacting the Google 1:1 support will do.

In the Product Forum of Google, we have noticed that most of the affected users were provided with replacements by the tech giant after they contacted the support. Additionally, one user reported that the replaced device had the same issue as well, along with random screen flashing problem. Google approved the request of the person and is sending him a third device.

In certain cases, Google provided the repair of the Pixel phones with the same mic issue. Although, these reports are only a handful.

Nonetheless, it is nice to see Google coming up with such a strong resolve, replacing the Pixel devices. Given that you are one of the affected, do contact the Google 1:1 support or the authorized service partner in your locality. Please let us know in comments if your Pixel or Pixel 2 phone with glitches has been successfully replaced or repaired. Keep an eye on this space for the next update.


Partner With Us

Digital advertising offers a way for your business to reach out and make much-needed connections with your audience in a meaningful way. Advertising on Techgenyz will help you build brand awareness, increase website traffic, generate qualified leads, and grow your business.

Power Your Business

Solutions you need to super charge your business and drive growth

More from this topic