Google added a new feature to Google My Business, which allows local SEO practitioners to see the recent reviews on their listings; moreover, they will also check the status of reviews they reported to Google for violating Google’s policies.
“Use this tool to report reviews for removal and check the status of reviews you’ve already escalated. Reviews that violate the Google review policies can be removed from Business Profiles on Google,” said the official notification.
After selecting the appropriate business, the users can choose to check the status of a reported review, or if they want to report a new review for a takedown. If the user wants to report a new review, Google will provide the user with a list of their recent reviews that they can click to view on Google Maps, or even request a takedown.
Selecting the option to check the status of a review, Google will show the preview reviews’ current status. Furthermore, the user can also choose to submit an appeal if their takedown request was not accepted. However, Google limits the number of reviews they will show to the users.
Joy Hawkins reported, “This feature seems to only work for Google My Business accounts that have a small number of listings in them. I tried it in an account with 33 listings, and it said, ‘Based on the number of Business Profiles you manage, this process is not available.’ Our agency account also had too many listings to qualify to use it.”
It should be noted that previously there was no way to see the status of a submitted review for a takedown, but with the inclusion of this new tool, business owners can choose to see the status of their request for the takedown. This tool is exclusive to Google Business Profile.
