IT support and how it can make an impact on your bottom line

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One way that you can use IT support to improve your bottom line is by outsourcing. If you aren’t outsourcing, your tech needs an IT support company right now, you might be making the mistake of believing that you’re choosing the more cost-effective route with a DIY approach. Outsourcing your IT support, however, can be the more cost-effective option in the long-term, even though you’ll be paying a monthly bill. Here are ways that outsourcing your IT support can improve your bottom line.

Freeing up resources

If you have a staff member dealing with IT issues, and taking them away from their main job, outsourcing IT support will free them up to do the work you employ them for. If a worker is spending half an hour a day on IT support, that works out at many hours per month that their focus is taken away from their job.

Even if the worker is tech-savvy, a technician at an outsourced IT company will be able to resolve your problem faster. It’s their sole job and they do it every day, so they know what they’re doing when it comes to diagnosing and fixing technology issues.

Save on hardware

An IT company typically has relationships with vendors and can get lower pricing on technology hardware. In turn, you can benefit from these savings. You can also order equipment through them, saving you the time it tends to take to shop around on your own.

Just make sure to watch any agreements. You might still be able to secure a better deal, it’s just that some IT companies make customers buying new equipment directly from them.

Even if they’re unable to find a better deal, a decent IT company will be able to make hardware recommendations with both your needs and budget in mind. This extends to software as well.

Simplify your budget

The majority of IT firms offer contracts with fixed monthly costs, so there won’t be a surprisingly large bill to greet you at the end of the month. They may also get you to combine your bills and simplify your budget.

Improve productivity

A decent IT support firm will assist you in managing technology proactively to reduce the number of issues you encounter, to begin with, meaning your staff is free to get more done. When a worker takes half an hour to start up their computer every day, that’s houses of lost weekly productivity. And that’s just one person.

Of course, this depends on the agreement. If yours only covers fix/brake issues, you’ll unlikely get proactive management. You’ll need to consider this when deciding on the most appropriate kind of agreement.

Improve data security

A data breach comes with a $141 per record price tag. IT support companies can help improve your data security to reduce the odds of you suffering from a breach.

A misconception regarding data security is that it’s costly for a small business. While there’s some associated cost, it doesn’t need to break the bank.

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